The Hilton Kilmainham is a little bit out of the city, over towards the west and in a quiet area. It’s convenient to Heuston Station though, if you are coming or going by train, being just a 15 minute or so walk away.
It’s a modern construction with a small lobby area. When I arrived to check in, it wasn’t busy and the staff quickly got my details and I had my room key within about three minutes.
As a Hilton Honors Diamond member I was thanked for my loyalty, but that was about it: no room upgrade, no lounge access (there isn’t one at this hotel), and no fancy amenities or gifts in the room. I did get two small bottles of water, a voucher for a single drink in the bar, and a small chocolate gift. The days of half bottles of wine and fruit basket are well gone from this hotel.
The room was small and basic, but clean and modern, and although I wasn’t upgraded to the next category, it served its purpose, although this hotel really does need to work on its Hilton Honors Diamond member recognition. The standard toiletries were on offer, but only one of each—is money that tight? I should also not that while the bed was comfortable the room was far too warm and the air conditioning didn’t work. The staff seemed nonplussed when I mentioned this at checkout the next morning.
I had a pint in the bar area later that night. The service was quick and friendly and the area was comfortable and relaxing. To be honest there isn’t a lot going on in the area so it was not surprising to see many business types having lonely dinners by themselves in the bar.
Because it’s in a quiet area, there was a calmness and serenity in the hotel that I really enjoyed. This is probably because it’s mostly a few travellers and business people staying at the hotel rather than fully fledged tourists and families. Nevertheless, I would consider staying here if I was visiting the city for pleasure: it’s convenient to bus stop that gets you into the city center within 15 minutes and the rooms rates are very good value for Dublin. Another plus is the excellent leisure facility at the hotel: a pleasant pool area, steam rooms, and sauna, all in tiptop condition. Oh, and I should mention that the Irish Museum of Modern Art and Kilmainham Gaol Museum are a stone’s throw away.
Leaving early the next morning I scarcely had time for breakfast, but the staff did let me into the dining room a few minutes early and I really enjoyed the excellent selection and quality of food that they had on offer. The breakfast area was nicely furnished and very roomy. All in all, this was a pleasant enough hotel offering great value, even if a little of the beaten track.